Mphasis
Rajeev Nair possesses extensive experience in customer support and technical roles within the IT industry. Currently serving as a Customer Support Officer at MphasiS since February 2013, prior roles include Technical Support at Ceylon Infotech, where software and technical assistance were provided to customers in Australia and the US, and as a Technical Support Engineer for Cisco Systems at vCustomer Pvt. Ltd., focusing on networking devices and ensuring customer satisfaction. Rajeev began the career at vCustomer as a Customer Care Executive before advancing to Team Leader, overseeing a team for the Loylty Rewardz program. Educational qualifications include a Bachelor in Computer Applications from MIT and a Higher Secondary Certificate in Commerce from Ness Wadia, alongside foundational studies in Mechanical Engineering.
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Mphasis
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Mphasis’ purpose is to be the “Driver in Driverless Car” for Global Enterprises by applying nextgeneration design, architecture, and engineering services, to deliver scalable and sustainable software and technology solutions. Customer centricity is foundational to Mphasis, and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world.