Matthew Smith

Director Of Customer Operations at mpro5

Matthew Smith has a diverse work experience spanning different industries. Matthew started their career at Village Hotels as a CHEF DE PARTIE/JNR SOUS CHEF, where they were responsible for training staff, organizing workstations, and managing stock. Matthew then joined De Vere Group as an Operational Team Leader, gaining a comprehensive understanding of the business through various departments and locations. Matthew also worked at Bose Corporation as a Technical Support Advisor (Temp) and at mpro5 from Crimson Tide, where they held multiple roles including Technical Support Analyst, Solutions Architect, and most recently, Head of Customer Support & Implementation. Matthew'sexperience demonstrates their ability to adapt and excel in different roles and industries.

Matthew Smith completed their education at Bournemouth University from 2012 to 2015. There, they pursued a Bachelor of Science (BS) degree in Business Information Technology. Prior to that, from 2007 to 2009, they attended MidKent College, where they obtained NVQ 1&2 in Professional Cookery and Customer Service.

Location

Bracknell, United Kingdom

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mpro5

Whether you operate in Retail, FM, Healthcare or Transport (and everything in between) mpro5 could help your business to transform the way it works, but on your own terms. A B2B Enterprise Works Management Platform that digitally transforms your processes, mpro5 creates a solution that works for your business, without dictating how your business should be run. From Compliance and Health and Safety logbooks to Dynamic Cleaning and world class IoT solutions, it's all workflow to us and we utilise our 25+ years of expertise to help you increase your operational efficiency and enhance compliance. Forget SaaS, we are Software WITH a service (and a pretty great service at that)! Partnering with you, we fully support your teams out in the field and back in the office, to get the job done... whatever it may be. Our customers include a variety of SME's alongside a range of larger, enterprise household names. Whatever their size, they all benefit from mpro5's configurable platform, allowing for improved operational effectiveness, enhanced process compliance and productivity gains and tangible cost savings. An innovative, configurable platform that unifies cloud, mobile and smart technologies, mpro5 enables the quick implementation of tailored, digital processes, turning complex jobs, workflows and scheduling into simple, effective and continuously compliant processes. Not sure if mpro5 is right for your business? Just ask! 🙋🏼‍♂️