Douglas Pennington

Douglas Pennington is an experienced Account Services Manager with a demonstrated history in the mortgage and customer service industries. Currently employed at Mr. Cooper since January 2019, Douglas has held multiple managerial roles, including overseeing a leadership development program aimed at nurturing recent college graduates for long-term career success. Prior experience includes a Customer Service Manager position at Nationstar Mortgage, where leadership of a team focused on mortgage industry education and exceptional service delivery occurred. Other roles span various organizations, including Amino Transport and Agro Dynamics Inc., where oversight and support in customer relations and sales were key responsibilities. Douglas holds a Bachelor of Arts in History from Liberty University.