Mickie Rinehart

Mickie Rinehart is a seasoned professional with extensive experience in support training and development, currently serving as Senior Manager of Support Training and Certification at MRI Software since April 2012. Key achievements include supervising teams for onboarding and certification, developing comprehensive training programs, and enhancing support agent transitions. Prior roles at Hops Drops and M Rinehart Consulting highlight entrepreneurship and consultancy in non-profit management. Additionally, positions as Director of Field Operations at The League and Director of Operations at Community League showcase expertise in operations, partnership management, and financial oversight. Mickie holds a degree from the University of Dayton and has a foundation in strategic program development and operational efficiency.