Abishek T.

Abishek T. has a diverse work experience spanning over a decade. Abishek currently works at mroads as a Senior Program Manager since 2020. Prior to this role, they worked at imimobile (part of Webex) for several years. At imimobile, Abishek held multiple roles, including Senior Strategic Account Manager from 2017 to 2019, where they were responsible for business development and maintaining high levels of customer satisfaction. Abishek also served as the Head of Customer Success from 2015 to 2019, leading a team of Global Experience Strategists and managing customer service operations. Before that, Abishek worked at imimobile in various positions, such as Business Process Consultant, Assistant Manager, Key Account Manager, Senior Operations Engineer, Operations Engineer, and Tech Support Engineer, between 2008 and 2014.

Abishek T. attended the Indian School of Business in 2023, where they completed the General Management Program. Prior to that, from 2004 to 2008, they studied at Jawaharlal Nehru Technological University, earning a Bachelor of Technology (B.Tech) degree in Computer Science Engineering. Additionally, Abishek T. obtained various certifications including AWS Business Professional from Amazon Web Services (AWS), Learning Jira Software 7.0-7.4 from LinkedIn, Lean Six Sigma Green Belt Certification from GreyCampus, Business Analysis Foundations from LinkedIn, ITIL Foundation Certificate in IT Service Management from AXELOS Global Best Practice, and Certified ScrumMaster (CSM) from Scrum Alliance. Abishek also holds a Google Analytics certification, although the details regarding its institution and date obtained are unknown.