MSC Cruises
Janet Wernli is a seasoned professional in the hospitality and cruise industry, currently serving as Senior Manager of Product Innovation at MSC Cruises since February 2024, focusing on innovative products and concepts within the newbuild portfolio. Prior to this role, Wernli was with Radisson Hotel Group from July 2017 to February 2024, where responsibilities included leading the Global Brand Experience & Quality team, overseeing customer journey mapping, brand standards, quality assurance, and online reputation management. Wernli's earlier experience includes positions at Starwood Hotels & Resorts, where contributions involved franchise services across Europe, Africa, and the Middle East, as well as guest service roles at Hotel des Galeries. Wernli holds a Bachelor of Science in International Hospitality Management from EHL and a Master of Science in Commercial Science from Ichec Brussels Management School.
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MSC Cruises
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Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East. The MSC Cruises fleet consists of 22 modern ships with three new vessels due to be launched in 2025, 2026, and 2027. The Company operates in more than 100 countries around the world, offering cruises across five continents, calling at more than 240 destinations and welcoming more than 180 different nationalities on board. MSC Cruises is firmly committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.