MTN Group
Claudie Muchindu has a wealth of experience in the insurance and financial services industry. Currently serving as the Head of Service Delivery at MTN for the FINTECH division, Claudie oversees customer experience and manages a diverse support team. Prior to this role, Claudie held positions in operations, governance and control, claims, policy services, and new business administration at companies such as Hollard Insurance, Barclays Life Zambia, and African Life Assurance Zambia. With a strong background in ensuring operational efficiency and customer satisfaction, Claudie brings a strategic and experienced approach to their roles in the industry.
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MTN Group
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MTN is an emerging market mobile operator at the forefront of technological and digital changes. Inspired by the belief that everyone deserves the benefits of a modern connected life, MTN provides a diverse range of voice, data, digital, fintech, wholesale and enterprise services to more than 280m customers in 21 markets.