Mudflap
Adetokunbo Osinowo has extensive work experience in customer service and administrative roles. In 2013, they worked as a CPA for Freds Okunns Corp. From 2015 to 2016, they held a Customer Service Representative position at AT&T, where they handled various tasks such as call center agent, customer service representative, de-escalation agent, and trainer. In 2015, they also briefly worked as an Administrative Assistant at James and Luther Construction Inc. In 2016, they joined Optum - United Health Group as a Senior Customer Service Rep, a role they held until 2021. From 2021 to 2022, they worked as a Customer Care Professional at American Express. Currently, they hold the position of Customer Success Specialist at Health Haven Rx (Techstars '21). In addition, in 2022, they also worked as a Virtual Customer Service Rep at Mudflap.
Adetokunbo Osinowo obtained a Bachelor of Science degree in Business Administration with a concentration in Human Resources Management from Southern New Hampshire University, where they studied subjects related to business, management, marketing, and other related support services. In addition to their degree, Adetokunbo has obtained certifications in "Customer Experience: Creating Customer Personas" from LinkedIn in February 2022, and "Learning Asana" from LinkedIn in February 2019.
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Mudflap
When an operator stops at a Mudflap network truck/fuel stop, when there they open the Mudflap app and select the fuel stop where they want to fuel. One tap of a button will then "generate a fuel code -- it's a numeric code unique to you and that particular truck stop," Desai said. That code is then what you show to the fuel deskclerk, and how they ID you as a Mudflap customer, turning on the pump for you. Then, essentially, you're done. Mudflap was established in 2016 by Sanjay Desai in Palo Alto, California.