Vasudha Kulkarni

Vasudha Kulkarni is an accomplished professional with extensive experience in operations and customer experience across various high-profile companies. Currently serving as the Director of Global Operations at Multiverse, Vasudha is focused on enhancing end-user experience. Previously, as the Head of Customer Experience (International) at Getir, responsibilities included driving customer NPS, analyzing retention trends, and collaborating with merger teams during the Gorillas merger. Prior roles at Tesla and Uber involved leading sales strategies, business transformations, and enhancing rider experiences. Vasudha's early career included positions at Boston Consulting Group and Informatica, where skills in process improvement and quality assurance were developed. Educational qualifications include an MBA from the Indian Institute of Management, Lucknow, and an Executive Education program from Harvard Business School.