Carolyn Normand

Carolyn Normand currently serves as the Chief Credit Officer at MutualOne Bank since July 2025 and is also a Co-Instructor for the Mass Bankers Credit Apprenticeship Program and an Adjunct Credit Trainer for Bankers Insight, both roles starting in October 2023. Prior to these positions, Carolyn held various credit-related roles, including Chief Credit Officer at South Shore Bank and Senior Credit Officer at People's United Bank, N.A. Carolyn's extensive banking experience includes positions as a Commercial Credit Manager and Commercial Relationship Manager, among others. Educational credentials include a Graduate Program in Banking from ABA Stonier Graduate School of Banking, a Leadership Certificate from The Wharton School, a Women's Leadership Certificate from Cornell University, a Master of Business Ethics and Compliance from New England College of Business, and a Bachelor of Science in Accounting from the University of Massachusetts Dartmouth.