MyAlice
Navid Anjum Chowdhury is a highly skilled software engineer with extensive experience in developing and improving complex systems across multiple industries. Currently serving as a Staff Software Engineer at MyAlice since August 2023, Navid has architected a Turing-complete JSON DSL to enhance no-code automation, significantly reducing partner workloads. Previously, as Lead Software Engineer at উপায় (UCB Fintech Company Limited), core system enhancements achieved a drop in transaction failure rates from 5% to 0.1%. At Evaly, performance improvements resulted in a 39% increase in response times and a 25% reduction in operational errors. Navid has led projects in various roles, including developing a smart restaurant management system at Rapples Limited and backend development for a travel platform at GoZayaan. Navid holds a Bachelor of Science in Computer Science and Engineering from North South University.
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MyAlice
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MyAlice virtual assistant and customer service solution for e-commerce and online businesses provides you with multi-channel integrations, automated support, agent tracking, customer insights and sales analytics.