Manu Chacko

Manu Chacko is an experienced professional in customer experience management and training, currently serving as Deputy Director and Head of Training, Knowledge Management & Quality at Myntra since December 2019. In this role, Manu oversees training operations and leads multiple teams, managing a total of seventy members. Prior experience includes positions at Zomato as Regional Head of Learning and Development, where responsibilities included training development across 43 cities, and Jana Small Finance Bank, focusing on training needs for over 1,500 employees. Earlier career roles encompass positions at Flipkart and Jubilant FoodWorks Ltd., with a strong emphasis on coaching, performance development, and operational management. Manu's academic background includes a Bachelor of Business Management and a Postgraduate Diploma in Instructional Designing.