Myob
Shoaib Bilal is a seasoned professional with extensive experience in service design, business analysis, and leadership across various industries. Currently serving as the Managing Director of Ludoz Biscuits since August 2023, Shoaib aims to evoke nostalgia through a food brand focused on family fun. In parallel, Shoaib holds roles at MYOB as a Senior Service Designer and previously as a Senior Business Analyst, where responsibilities included enhancing user-centric experiences and developing identity management solutions. Previous experience encompasses service design roles in startups and organizations, conducting UX research, redesigning workflows, and leading customer discovery exercises. Additionally, Shoaib's background includes positions at the Victorian Electoral Commission, Newcrest Mining, the Australian Government Department of Human Services, and IBM, showcasing a versatile skill set in project delivery, data management, and business transformation. Shoaib holds degrees in Manufacturing Engineering, Management Information Systems, and Systems Engineering from UNSW, as well as a certificate in Service Design from Academy Xi.
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Myob
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Myob Group Limited is an Australia-based provider of cloud based business management solutions. The Company operates through three segment: Small and Medium Sized Enterprise (SME) Solutions, Practice Solutions and Enterprise Solutions. Its SME Solutions segment provides business management software and services to small and medium enterprises. Its Practice Solutions segment provides business software and services to accounting professionals in practice. Its Enterprise Solutions segment provides enterprise resource planning and human resource management software and services to medium and large enterprises. It provides its services to accountants, bookkeepers and enterprises in Australia and New Zealand. Its products include PayDirect Online, YourPay, PayAgent, MYOB Advanced, MYOB PayGlobal, MYOB Greentree. It also offers accounting, payroll, tax and other solutions. It also provides practice software, including client accounting, practice management, tax and document management.