Nanometrics Inc
Jay Hogan has extensive work experience in technical support and customer experience roles. Jay began their career at IBM in 2007, where they served as a Team Lead and later as a Manager in the Technical Support department, supporting various software products. Jay was also named Support Integration Focal for a company acquisition. In 2015, Jay joined ProntoForms as a Manager of Technical Support, where they implemented problem management principles and developed a strategic vision for the department. In 2016, they moved to Fusebill as a Director of Customer Experience, overseeing implementation services and technical support. Currently, Jay is working at Nanometrics - Seismic Monitoring Solutions as the Technical Lead of Network Operations & Managed Support Services, where they are responsible for designing solutions and managing the team responsible for 24/7 monitoring of seismological instruments and supporting seismology clients.
Jay Hogan has pursued their education in the field of technology. Jay obtained a Diploma of Technology in Computer Engineering - Computing Science from the Algonquin College of Applied Arts and Technology. Additionally, Jay began studying Electrical Engineering at Carleton University, but did not complete their BEng degree.
Nanometrics Inc
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From mission-critical seismic arrays and tsunami warning systems in over 90 countries across the globe, to induced seismicity monitoring and frac monitoring for the energy production market, Nanometrics specializes in full-service, integrated solutions for studying manmade and natural seismicity, including turnkey seismic networks, industry-leading precision instrumentation, complete data processing and analysis services, and software applications. For over 30 years, we’ve been working with the world’s leading scientific institutions, universities and geological surveys, as well as the some of the world’s largest energy producers, to find solutions to even the most difficult monitoring challenges. Our expertise in network design and installation, network monitoring, and real-time data acquisition and processing via our cloud-based, 24/7 data center has allowed us to become one of the largest seismic monitoring network operators in the world. Nanometrics is a privately owned company headquartered in Ottawa, Canada, with offices in Calgary, Beijing and Houston and representatives worldwide.