Jeremy Pelfrey

Jeremy Pelfrey possesses extensive experience in customer service and management across various industries. Currently serving as the Director of Customer Service at APCO Holdings, LLC since March 2023, Pelfrey also holds the position of Customer Service & Gap Manager at National Auto Care since June 2021. Previous roles include Supervisor at Fiserv from June 2019 to June 2021 and Branch Manager at Huntington National Bank from 2017 to 2019. Pelfrey began a professional journey at Frontier Communications, where responsibilities included managing a residential contact center and leading teams of sales consultants from May 2004 to January 2017. Earlier experience includes working as an Online Consultant at Verizon from August 2000 to May 2004. Pelfrey's educational background includes attendance at Marion Technical College from 1995 to 1997.