Niamh McDonnell

Head Of Supporter Data & Customer Journeys at National Trust

Niamh McDonnell is an experienced professional with a strong background in data management and customer journeys, currently serving as the Head of Supporter Data & Customer Journeys at the National Trust since December 2018. Prior roles include Associate Director at Cognizant, Programme Manager at Thomson Reuters, Senior Project Manager at the GSM Association, and Commercial Director at MD Property International. Niamh’s career began as a Project Manager at Requisite Technology and includes early experience as a Business Analyst at CSC and Project Co-ordinator at Corporate Vision. Niamh holds an MSc in Analysis, Design and Management of Information Systems from The London School of Economics and Political Science and a BA in European Business Studies from Ulster University.

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National Trust

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The National Trust for Places of Historic Interest or Natural Beauty, commonly known as the National Trust, is a charity and membership organisation for heritage conservation in England, Wales and Northern Ireland. In Scotland, there is a separate and independent National Trust for Scotland. The trust was founded in 1895 and given statutory powers, starting with the National Trust Act 1907.


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