Catherine Kehoe

Chief Customer, Brand & Engagement Officer at Nationwide Building Society

Catherine was appointed in February 2023 to lead the Marketing and Corporate Affairs function. Catherine’s responsibilities include management of member insights, experience, measurement and strategy. She is accountable for brand and reputation management alongside performance marketing and communications to members and stakeholders. Prior to joining Nationwide, Catherine spent 15 years at Lloyds Banking Group with her most recent role as their Chief Customer Officer where she led and managed the Group's portfolio of 13 brands alongside customer insights, analytics, strategy and communications. Before Lloyds Banking Group, Catherine held a number of marketing positions at Royal & Sun Alliance, BT and Yell Group.


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Nationwide Building Society

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Nationwide Building Society is a British mutual financial institution, the seventh largest cooperative financial institution and the largest building society in the world with over 15 million members. Its headquarters are in Swindon, England. Nationwide is the result of over a hundred mergers, the most notable of which are its merger with Anglia Building Society in 1987 and Portman Building Society in 2007. It is now the second largest provider of household savings and mortgages in the UK and has a 7.7% market share of current accounts.


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