NAVEX
Amanda Jones is an experienced Sr. Workforce Manager at NAVEX Global, overseeing the daily operations of the contact center to meet service level goals and managing a team of Workforce Analysts for 24/7 coverage. Prior to this role, Amanda served as a Workforce Analyst at Global Compliance, where responsibilities included managing contact center operations across multiple locations. Amanda holds a Bachelor of Science degree in Marketing from Wingate University, earned in 2007.
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