Naviant
Nicholas Albanese has a diverse work experience, starting with their current role as a Business Analyst at Naviant since October 2021. Prior to that, they worked as an Associate Manager of Customer Success (February 2021-October 2021) and a Customer Success Supervisor (January 2020-February 2021) at the same company. Before joining Naviant, Nicholas was a Customer Success Team Lead (October 2019-January 2020) and a Customer Care Specialist (December 2018-October 2019) with Naviant Inc. In addition to their business roles, Nicholas has also freelanced as a Musician since January 2010, showcasing their passion for music. Their previous experiences include roles such as a Teaching Assistant at the University of Illinois at Urbana-Champaign (August 2017-December 2018), where they trained undergraduate music education majors and provided instruction in tuba and euphonium, and as a Business Analyst at CASNET (May 2016-August 2017), where they identified business requirements and maintained supporting documentation. Nicholas also served as a Graduate Assistant at The University of Akron (August 2015-May 2017), assisting in teaching undergraduate students and performing in the Graduate Brass Quintet. Prior to that, they worked as an Associate at Insight Gaming Inc. (May 2015-August 2015), handling finance and sales transactions, advertising on social media, and assisting customers. Finally, Nicholas worked as a Teaching Assistant at the State University of New York at Fredonia (August 2014-May 2015), teaching students Microsoft Excel and Access.
Nicholas Albanese's education history is as follows:
From 2017 to 2020, they attended the University of Illinois Urbana-Champaign, where they obtained a Doctor of Musical Arts degree with a specialization in Tuba Performance.
Prior to that, from 2015 to 2017, they pursued a Master of Arts (M.A.) at The University of Akron, focusing on Music Performance in general.
Nicholas also holds a Bachelor of Science (B.S.) degree in Computer and Information Systems Security/Information Assurance, which they earned from the State University of New York at Fredonia between 2010 and 2016.
In addition to their computer-related studies, they also pursued a Bachelor's Degree in Music Performance in general from the same institution, the State University of New York at Fredonia, from 2010 to 2015.
Furthermore, Nicholas Albanese has obtained certification as an OnBase Certified Support Engineer from Hyland in August 2019.
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Naviant
Naviant provides sophisticated enterprise content management (ECM) and business process management (BPM) solutions that drive efficiencies and insights into business data and processes to enable executives to make better decisions.As a nationally-recognized ECM solutions integrator and BPM consulting organization, Naviant’s “process-first”approach brings focus to the importance of process improvement prior to implementing best-in-class ECM solutions and technology.Naviant’s best-in-class solutions centralize on transactional document management, workflow automation, and OCR capture (including being an OnBase Platinum Partner, and offering other solutions from Perceptive, Brainware, Kofax, AnyDoc, and others) to help clients manage the capture, processing, access, integration, reporting and storage of unstructured content and ancillary data related to key business transactions.Founded in 1986, Naviant has been a leader and sophisticated solutions integrator within the progressive evolution of the content management industry from document management (DM) in the 80s, which evolved to enterprise content management (ECM), then advanced to include business process management (BPM), and now encompasses enterprise information management (EIM), including case management (CM). Naviant proudly serves over 2,500 mid-size and global organizations and is headquartered in Wisconsin, just a few miles from Epic Software. As an OnBase Diamond Authorized OnBase Solutions Integrator and Support Provider, Naviant has achieved the highest recognition from Hyland, creator of OnBase, for providing superior technical support to their customers.