Navient
Andrea DelGrosso is an experienced professional in customer service and collections management. Currently serving as a Customer Service Manager at Navient since January 2023, Andrea has a robust background in the collections field, having held various positions at Pioneer Credit Recovery from October 2010 to December 2022, including Collections Supervisor, Interim Manager, and Senior Collections Specialist. Prior experience includes roles as a Collections Specialist at F. M. Howell & Company, a General Laborer, and a Telephone Service Representative at Northeast Data Services, and a Dietary Service Aide at Bethany Village in Horseheads, NY.
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Navient
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Navient is a US corporation based in Wilmington, Delaware, whose operations include servicing and collecting on student loans.