Navy Federal Credit Union
Troy Folse is an experienced operations strategist in mortgage lending at Navy Federal Credit Union, recognized as the 2024 President's Award winner. Folse has successfully led the development and launch of Workflow Reimagined, achieving significant efficiency improvements in mortgage processing. Previous roles include Supervisor of Mortgage Origination and Mortgage Loan Officer, with a track record of mentoring teams, enhancing workflows, and earning the 2022 Q3 Enterprise Strategy Award. As an entrepreneur, Folse owned and managed Folse Fitness and Nutrition and Crossfit 28, significantly increasing revenue and client base. Folse also served as a Relationship Banker II at Capital One, where relationship building and exceeding sales goals were key contributions. Educational background includes a degree in Economics and Finance from Louisiana College.
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Navy Federal Credit Union
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Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $149 billion in assets and over 23,000 employees. As a credit union, they have members, not customers. At their campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in more than 345 branches, they serve the men and women of the Armed Forces, Department of Defense, veterans and their families.