Amit Gupta

Business Improvement Lead / Problem Manager at NBN

Amit Gupta is a seasoned professional with over two decades of experience in business improvement and analysis within the telecommunications sector. Currently serving as Business Improvement Lead/Problem Manager at nbn™ Australia since July 2013, key responsibilities include monitoring operational performance, conducting root cause analysis, and implementing process improvement initiatives. Prior roles include Lead Business Analyst for both nbn™ Australia and Telstra, focusing on business readiness and system capabilities. Amit has a strong track record of delivering significant operational improvements and cost savings, evidenced by achievements like a 40% uplift in process maturity scores and savings of approximately $240K. Amit holds an EPBM in Management from the Indian Institute of Management, Calcutta, and a BTech in Electrical, Electronics, and Communications Engineering from Dr. B R Ambedkar National Institute of Technology, Jalandhar.

Location

Melbourne, Australia

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NBN

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NBN Co was established in 2009 to design, build and operate Australia’s wholesale broadband access network. Underpinned by a purpose to connect Australia and bridge the digital divide, nbn’s key objective is to ensure all Australians have access to fast broadband as soon as possible, at affordable prices, and at least cost.


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5,001-10,000

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