NC Department of Health and Human Services
Bethany McDermott, MHA, ICP, CLSSYB has a diverse work experience in the healthcare industry. Bethany (Beth) started their career at Blue Cross NC in 2013, where they held various positions including Project Program Coordinator and Auditor- Service Quality. In these roles, they were responsible for coordinating and supporting projects and programs, resolving issues, and managing departmental functions. In 2019, they joined the NC Department of Health and Human Services as a Quality Management Specialist, and later transitioned to the role of Associate Director Quality Management. With their expertise in quality management and project coordination, Bethany has made significant contributions to the organizations they have worked for.
Bethany (Beth) McDermott, MHA, ICP, CLSSYB has a Bachelor's degree in Healthcare Management from the University of Mount Olive and an Associate in Arts degree in Business Administration and Management, General from Wake Technical Community College. Bethany (Beth) is currently pursuing a Master of Healthcare Administration degree in Health/Health Care Administration/Management from Appalachian State University. Additionally, they hold an Agile ICP Certification from ASPE, a Cprime Company, which was obtained in 2019.
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NC Department of Health and Human Services
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The Department of Health and Human Services manages the delivery of health- and human-related services for all North Carolinians, especially our most vulnerable citizens – children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders and advocacy groups; local, state and federal entities; and many other stakeholders to make this happen. The Department is divided into 30 divisions and offices. NCDHHS divisions and offices fall under four broad service areas - health, human services, administrative, and support functions. NCDHHS also oversees 14 facilities: developmental centers, neuro-medical treatment centers, psychiatric hospitals, alcohol and drug abuse treatment centers, and two residential programs for children. Mission: In collaboration with our partners, DHHS provides essential services to improve the health, safety and well-being of all North Carolinians. Vision: Advancing innovative solutions that foster independence, improve health and promote well-being for all North Carolinians. Values: People-Focused Focus on the people we serve, deliver value and make a positive impact on their lives and communities. Teamwork We are all one department, one team, working toward one goal: to improve the health, safety and well-being of all North Carolinians. Proactive Communication Maintain an open and trusting environment for collaboration and continuous improvement with our team, stakeholders and the people we serve. Transparency Share expertise, information and honest feedback within the Department and with stakeholders and the community. Ask for help when needed. Stewardship Be good stewards of resources and time to create a positive impact for those we serve. Joy Have joy and balance at work so we all bring our A-game when serving the people of North Carolina.