Joyce Young

IT Project Portfolio Manager at NC Department of Health and Human Services

Joyce Young is a seasoned professional with extensive experience in both photography and IT project management. Since 1990, Joyce Young has operated as a freelance film-based photographer through Joyce Young Photography. In parallel, Joyce Young has served at the NC Department of Health and Human Services since October 2008, taking on roles including IT Project Portfolio Manager and Business Analyst/Technical Writer, where responsibilities encompass portfolio management, project guidance, and strategic IT planning. Prior experience includes positions at Keane as a Senior Consultant, focusing on business analysis across various industries, and as a Senior Technical Writer at Growing Smarts, Inc., where Joyce Young specialized in documentation for software systems. Joyce Young holds a Certificate in Business Analysis from the ESI/George Washington School of Business and a BA in Comparative Literature from the University of North Carolina at Chapel Hill.

Location

Cary, United States

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NC Department of Health and Human Services

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The Department of Health and Human Services manages the delivery of health- and human-related services for all North Carolinians, especially our most vulnerable citizens – children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders and advocacy groups; local, state and federal entities; and many other stakeholders to make this happen. The Department is divided into 30 divisions and offices. NCDHHS divisions and offices fall under four broad service areas - health, human services, administrative, and support functions. NCDHHS also oversees 14 facilities: developmental centers, neuro-medical treatment centers, psychiatric hospitals, alcohol and drug abuse treatment centers, and two residential programs for children. Mission: In collaboration with our partners, DHHS provides essential services to improve the health, safety and well-being of all North Carolinians. Vision: Advancing innovative solutions that foster independence, improve health and promote well-being for all North Carolinians. Values: People-Focused Focus on the people we serve, deliver value and make a positive impact on their lives and communities. Teamwork We are all one department, one team, working toward one goal: to improve the health, safety and well-being of all North Carolinians. Proactive Communication Maintain an open and trusting environment for collaboration and continuous improvement with our team, stakeholders and the people we serve. Transparency Share expertise, information and honest feedback within the Department and with stakeholders and the community. Ask for help when needed. Stewardship Be good stewards of resources and time to create a positive impact for those we serve. Joy Have joy and balance at work so we all bring our A-game when serving the people of North Carolina.


Employees

10,000+

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