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Nicole Ness

Adult Mental Health Program Coordinator at NC Department of Health and Human Services

Nicole Ness is an experienced mental health professional currently serving as the Adult Mental Health Program Coordinator at the North Carolina Department of Health and Human Services since July 2016, where responsibilities include conducting fidelity reviews, providing technical assistance, and developing web-based training for Individual Placement and Support programs. Prior experience includes serving as Assistant Director at the Service Program for Older People, where Nicole facilitated the transition to New York's first geriatric PROS program, and working as a Fee-For-Service Clinical Social Worker at the Jewish Board of Family and Children's Services, providing psychotherapy and managing patient records. Earlier roles include Clinical Social Worker at Jacobi Medical Center, where Nicole provided individual and group psychotherapy, and social work internships at North Central Bronx Hospital and Women In Need, Inc., focusing on outpatient psychiatric care and support for domestic violence survivors. Nicole holds an MSW from Fordham University and a BA in Psychology from Binghamton University.

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NC Department of Health and Human Services

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The Department of Health and Human Services manages the delivery of health- and human-related services for all North Carolinians, especially our most vulnerable citizens – children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders and advocacy groups; local, state and federal entities; and many other stakeholders to make this happen. The Department is divided into 30 divisions and offices. NCDHHS divisions and offices fall under four broad service areas - health, human services, administrative, and support functions. NCDHHS also oversees 14 facilities: developmental centers, neuro-medical treatment centers, psychiatric hospitals, alcohol and drug abuse treatment centers, and two residential programs for children. Mission: In collaboration with our partners, DHHS provides essential services to improve the health, safety and well-being of all North Carolinians. Vision: Advancing innovative solutions that foster independence, improve health and promote well-being for all North Carolinians. Values: People-Focused Focus on the people we serve, deliver value and make a positive impact on their lives and communities. Teamwork We are all one department, one team, working toward one goal: to improve the health, safety and well-being of all North Carolinians. Proactive Communication Maintain an open and trusting environment for collaboration and continuous improvement with our team, stakeholders and the people we serve. Transparency Share expertise, information and honest feedback within the Department and with stakeholders and the community. Ask for help when needed. Stewardship Be good stewards of resources and time to create a positive impact for those we serve. Joy Have joy and balance at work so we all bring our A-game when serving the people of North Carolina.


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