NCO EUROPE LIMITED
Joanne Cowens, MBA, FICA is a skilled professional with a wealth of experience in compliance, risk management, and customer relations within the financial services industry. Joanne has held various key roles such as Conduct & Risk Director at NCO Europe Limited, Head of Compliance at Profile Financial Solutions Ltd, and General Manager at Elsworth Associates. With a Post Grad Diploma in Risk and Compliance and a Master's Degree in MBA, Joanne's expertise and dedication are evident in their track record of success in managing teams, addressing customer complaints, and ensuring regulatory compliance.
NCO EUROPE LIMITED
NCO Europe is a specialist multi-lingual contact centre services company operating from our high quality facility in the centre Preston, Lancashire. We work on behalf of our Clients providing high quality customer services, collections and telephone marketing services across multiple channels. We have a reputation for transforming services through the use of innovative processes, cutting edge technologies and the pride & passion of our amazing employees