NICE Global
Daniquea Bacchas, BSMIS (Hons), possesses extensive experience in operations and quality assurance, currently serving as an Operations Manager at NICE Global since May 2014. Throughout the tenure at NICE Global, Daniquea has held multiple roles, including Senior Supervisor, Supervisor/Senior Quality Assurance Specialist, Quality Assurance Analyst, Chat Admin, and Technical Support Agent. Prior experience includes a position as a Customer Service Representative at Jamaica National Building Society in 2013. Daniquea holds a Bachelor's Degree in Management Information Systems and Services from the University of the West Indies, Jamaica MONA Western Jamaica Campus.
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NICE Global
NICE Global is a full service omnichannel business solutions provider located in Montego Bay, Jamaica. Our turnkey services can improve customer retention, lower overhead costs, provide scalability, and increase revenues. We design highly customized services and solutions for your business which ensure better performance and results. Let our people, our culture, and expertise guide your business to the next level. We believe our client’s success with NICE Global is cultivated and refined based on the implementation of a progressive commitment to culture and environment where our employees can thrive. Simply put, a happy staff equals happy customers for our clients every single time. We have turned this belief from hypothesis into proven fact as our culture first focus has made NICE Global into one of the business solutions provider industry leaders in a short time. See for yourself what makes NICE Global different than the rest.