NICE Global
Petrona Patten is an experienced operations professional with a strong background in management and quality assurance. With a tenure at NICE Global since October 2019, Petrona has advanced from Junior Operations Manager to Senior Operations Manager. Prior experience includes various roles at Cimpress from October 2010 to October 2019, including Operations Supervisor, Quality Assurance Specialist, and Sales Specialist. Petrona holds a Certificate in Quality Assurance from HEART College of Innovation and Technology, earned in March 2024, and two certificates from The University of the West Indies in Supervisory Management and Project Management, both obtained in 2019.
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NICE Global
NICE Global is a full service omnichannel business solutions provider located in Montego Bay, Jamaica. Our turnkey services can improve customer retention, lower overhead costs, provide scalability, and increase revenues. We design highly customized services and solutions for your business which ensure better performance and results. Let our people, our culture, and expertise guide your business to the next level. We believe our client’s success with NICE Global is cultivated and refined based on the implementation of a progressive commitment to culture and environment where our employees can thrive. Simply put, a happy staff equals happy customers for our clients every single time. We have turned this belief from hypothesis into proven fact as our culture first focus has made NICE Global into one of the business solutions provider industry leaders in a short time. See for yourself what makes NICE Global different than the rest.