NENA: The 9-1-1 Association
April Heinze, ENP, CMCP has an extensive career in the 9-1-1 industry, working in various roles at Eaton County Central Dispatch until 2016. April then transitioned to INdigital where April served as the Director of Industry Affairs. Currently, April holds the position of VP, Chief of 9-1-1 Operations at NENA: The 9-1-1 Association, where April focuses on the impact of technology on 9-1-1 services and operations, as well as implementing new technologies and best practices in 9-1-1 Center operations. April plays a crucial role in advocating for and educating 9-1-1 professionals in the industry.
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NENA: The 9-1-1 Association
We are more than 17,000 members and 48 chapters strong - a membership dedicated to saving lives. We work every day on a single, yet vital, mission: providing an effective and accessible 9-1-1 service for North America. In short, we are a membership dedicated to making 9-1-1 and emergency communications work better, and measure our success in the lives that are saved by 9-1-1 each day.