NEOGOV
Samantha Lyons is an experienced professional with a strong background in project management and customer service. Currently serving as a Project Manager at NEOGOV since January 2021, Samantha has also held roles as a Software Implementation Consultant II, Software Implementation Consultant, and Customer Support Engineer, where responsibilities included assisting with Jira ticket management. Prior to NEOGOV, Samantha worked as a Recruiting Assistant at PrideStaff, though this role ended due to the COVID-19 pandemic. Previous experience includes serving as a Customer Service Representative at All Nippon Airways, where Samantha became a subject matter expert and helped implement a chatbot; and a Sales Floor Associate at Hot Topic, where a promotion to Keyholder was achieved during the holiday season. Educational qualifications include a Bachelor of Business Administration in Management Information Systems from California State University-Dominguez Hills and two associate degrees from El Camino College in Business Administration and Behavioral Sciences.
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NEOGOV
Serving over 6,000 organizations, NEOGOV is the leading provider of a comprehensive human capital management solution for the public sector. Designed exclusively for government agencies and higher ed institutions, NEOGOV’s suite of three integrated modules–– Recruit, Develop, and Manage–– support the unique needs of public sector HR teams andautomate the entire employee lifecycle, while maintaining the highest standards of compliance. More information at www.neogov.com.