Seynabou Diop

Head Of Product at Neople

Seynabou Diop is an experienced product leader currently serving as Head of Product at Neople since August 2024. Previously, Seynabou held the position of Head of Product and Customer Experience at Procuros from February 2023 to August 2024, where the focus was on streamlining B2B transactions for clients. Additional experience includes serving as Head of Product at Cosuno, a Series-B SaaS Marketplace for procurement in construction, and Product Manager at REKKI, a marketplace connecting restaurants with suppliers. Educational qualifications include a Bachelor's degree in Computer Science from OpenClassrooms and multiple degrees from Mount Holyoke College, including Clinical Psychology, Applied Mathematics, and a focus on Law, Public Policy, and Human Rights.

Location

Amsterdam, Netherlands

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Neople

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Neople provides AI virtual employees. A Neople works in whatever platform you use, functioning just like a real employee trained on your company's information. With Neople, your support team can answer incoming tickets with lightning speed, maintaining your unique tone of voice, learning with every interaction. The biggest, most important, is our Neople. We have done everything in our power to build as close to an actual colleague as possible. They don’t use API keys, they get user accounts. You don’t interact with them through yet another tool, they are just there in Slack, Teams, WhatsApp, Zendesk, Trengo, just like all other colleagues. This disruption, allows all our customers, no matter their age or technical proficiency, to interact with these amazing new technologies, thereby amplifying their productivity, reducing repetitiveness, and elevating their joy. We don’t have a SaaS product with a monthly subscription fee, we employ Neople, and they get a salary. We don’t ask you to use yet another tool, we make sure your Neople works where you work. And we didn’t just give our product a name, each and every customer gets their own, personalised, named, Neople. Just like you would with physical colleagues.


Employees

11-50

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