Lauren Taylor

Lauren Taylor is an experienced professional with a strong background in quality management and process improvement, currently serving as the UK Service Centre Manager at Fircroft since May 2014. Previous roles at Fircroft included Process Improvement Manager and Quality Management Team Leader. Prior to Fircroft, Lauren worked at Barclays as a Senior Agent on the CCA3 Project, where responsibilities encompassed data analysis, quality checking, and mentoring. Lauren's early career included a role as a Recruitment Assistant at Adecco UK, focusing on candidate sourcing and administrative tasks. Lauren holds a BA (Hons) in History from Bangor University, completed in 2012.