Leandro Braga

Global Customer Experience Platform Manager at Nespresso

Leandro Braga is a professional with extensive experience in customer experience management, data technologies, and business analysis. Currently serving as the Global Customer Experience Platform Manager at Nestlé Nespresso SA since March 2020, Leandro excels in connecting IT, marketing, and business strategies to enhance customer experiences through marketing automation and personalization. Previously, roles at Grupo GFT included Global Data Technologies Tech Lead, CRM & BI Business Analyst, and Business Functional Analyst, focusing on Trade Finance projects for Deutsche Bank. Leandro's career also encompasses significant contributions as a BI/DW Business Analyst at Spread, Team Leader at CDS - Condomínio de Soluções, Systems Analyst at Accenture do Brasil Ltda, and various internships that laid a strong foundation in telecommunications and technology. Leandro holds a Bachelor’s degree in Electric Engineering from Universidade de Brasília.

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Nespresso

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Nestlé Nespresso SA, trading as Nespresso, is an operating unit of the Nestlé Group, based in Lausanne, Switzerland.


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