Shyam S Nair

Shyam S Nair is an experienced professional with a robust background in delivery management and customer support across various organizations. Currently serving as Vice President - Delivery at Net at Work since August 2024, Shyam previously held the position of Vice President at Kensium from December 2016 to July 2024. Shyam's earlier roles include Platinum Experience Manager at Aurea Software, where responsibilities encompassed managing global Platinum customers, customer on-boarding, and service management. Prior experience includes significant roles at Sabre Airline Solutions in customer support and technical application support, and as Support Manager at Everest Software, where Shyam was instrumental in streamlining support processes and improving customer communication. Shyam began the professional journey as Regional Manager at FACT Solutions India Pvt Ltd, achieving recognition as Best Performer for three consecutive years while implementing software for prominent corporate clients. Shyam holds a Bachelor's Degree in Commerce from Delhi University and a Master's Degree in Computer Science from the National Institute of Information Technology, Delhi.