Angela H.

Senior Technical Writer at NetAlly

Angela H. is an accomplished Senior Technical Writer with extensive experience in planning, developing, and updating various forms of documentation, including user guides, online help systems, and technical manuals. Currently employed at NetAlly since October 2024, Angela previously held similar senior technical writing roles at BillingPlatform and Altia, where notable achievements included transitioning the Altia Design graphics editor software guide into topic-based online help. Angela has also served as a Senior Technical Editor at Ace Info Solutions LLC, contributing to project management and communication workshops. Prior positions include roles at NETSCOUT, Fluke Networks, and InfoPros, where Angela managed documentation projects and collaborated with engineers and project teams. In addition to technical writing, Angela taught Technical Writing at Northern Arizona University and provided freelance editing and publishing services through Haisley Tech Editing and Document Design. Angela holds a Master of Arts in English-Technical Writing from Oklahoma State University and a Bachelor of Arts in English from the University of Central Oklahoma.

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Colorado Springs, United States

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NetAlly

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Since 1993, we have been the #1 ally of network professionals worldwide. We began by making the world’s first handheld network analyzer, and have continued as industry pacesetters ever since, first as Fluke Networks® then NetScout®. Now, as an independent company, NetAlly continues to set the standard for portable network testing. We are a company founded by engineers, passionate about innovation, and motivated by one purpose: to create the best test equipment possible, designed with your success in mind. Period. Our leading edge tools work hard to get the job done fast by… • Simplifying the complexities of networks • Providing instant visibility for efficient problem solving • Enabling seamless collaboration between site personnel and remote experts. Your organization relies on you to keep their networks running. And just like you, we are reliable, practical, no-nonsense experts. We are your behind the scenes partner. We are NetAlly.