Netomi
Amanda Shadrack is currently working as a Sr Customer Success Manager at Netomi since March 2023. Prior to this role, Amanda held positions such as Director Of Operations at BroadPath and Director, Customer Success at Simplilearn. Amanda has a strong background in operations management and client care, with experience in companies like Conduit Global, Relias Learning, and Datrose. Amanda also has experience in sales management, as seen from their role as Sales Manager at Alorica. Amanda's extensive career showcases their expertise in customer success, technical support, and sales management.
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Netomi
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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.