Netomi
Danish Bhat is a skilled software development engineer with significant experience in creating impactful software solutions. Currently serving as a Software Development Engineer - 2 at Netomi since May 2022, Danish has engineered backend solutions for AI-driven chatbots and email bots that manage 8 million messages monthly and serve 200,000 active users, while also leading system design projects that have reduced development time by 20%. Previously, at Apisero Inc. from March 2021 to April 2022, Danish launched a nationwide loyalty program significantly enhancing customer retention and repeat purchases, and established a real-time inventory system that improved stock accuracy to 99%. At Samsung Electronics from July 2019 to September 2020, Danish played a key role in developing the Samsung Pay SDK, boosting third-party app integration and adoption rates. Danish holds a Bachelor of Technology in Computer Science from DIT University, completed in 2019.
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Netomi
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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.