Netomi
Kavita Agarwal is an experienced software development engineer in test with a strong background in quality assurance and software engineering. Currently, Kavita holds the position of SDET 2 at Netomi since May 2022, previously advancing from SDET 1. Prior to this role, Kavita worked at ThoughtWorks as a Software Engineer In Test from April 2021 to May 2022, and as an Associate System Engineer at IBM for a brief period in late 2020. Kavita began the professional career as a Software Engineer Intern at STMicroelectronics in early 2020. Educationally, Kavita earned a Bachelor of Technology degree in Computer Programming from YMCA University of Science & Technology, graduating in 2020.
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Netomi
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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.