Netomi
Prabhashish Singh is a Senior Product Designer at Netomi, specializing in designing intuitive interfaces for AI prompt management to enhance customer support interactions. With prior experience as a Senior UX Designer for a freelance project focusing on user experience for an AI startup, Prabhashish has also served as a Product Design Lead at Wayfair, where improvements in the professional landing page and B2B enrollment applications significantly increased activation rates and business enrollments. Earlier at Shopify, Prabhashish led the design of an Experimentation Platform that dramatically boosted A/B test creation across the organization. Prabhashish holds a Master's in Design, Retail Experience from the National Institute of Design and a Bachelor's in Knitwear Design from the National Institute of Fashion Technology Delhi.
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Netomi
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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.