Kyle Mieczkowski

Kyle Mieczkowski is a seasoned IT professional with extensive experience in service desk management and support. Currently serving as the Director of Service Desk and Support at Netrix Global since July 2021, Mieczkowski focuses on team leadership, operational efficiency, and best practices in IT Service Management. Previous roles include Service Desk Manager and Supervisor at Contegix, where Mieczkowski oversaw daily operations and process improvements. Mieczkowski's career began as a Customer Service Representative and evolved through various IT support roles, showcasing a consistent dedication to exceptional customer service and operational excellence, backed by an Associate degree in Computer Information Systems from Central Pennsylvania College.