Rahul Kumar

Rahul Kumar is a Business Intelligence Analyst at Netrix Global since June 2022, where responsibilities include designing over 20 client dashboards using Power BI, enhancing stakeholder decision-making by 30%, and automating report exports to PowerPoint, significantly reducing preparation time. Previously, as a Customer Success Analyst, Rahul conducted data analysis and reporting with tools like Power BI and SSRS, translating complex data into actionable insights for Monthly Service Reports and Quarterly Business Reviews. Prior experience includes a role as a Customer Engineer at NCR Corporation from October 2018 to June 2022, where analysis of customer tickets identified trends that supported informed decision-making and enhanced visibility into key performance metrics. Rahul holds a Bachelor’s Degree in Mechanical Engineering from Technocrats Institute of Technology-Advance, completed in 2017.