Jonathan Gangi

Jonathan Gangi is a seasoned technical writer with extensive experience in documentation and content management, currently serving as Principal Technical Writer at NETSCOUT since December 2008. Jonathan has a noteworthy background that includes roles as Senior Technical Writer and Documentation Consultant at various companies, where responsibilities encompassed creating user guides, online help systems, and managing social media content. Jonathan's diverse skill set includes expertise in SEO, video creation, and team collaboration on projects aimed at modernizing software systems. Educationally, Jonathan holds a Bachelor's degree in English from the University of Massachusetts Amherst.