Caitlin Pottier

Caitlin Pottier is an experienced professional in client management and customer service, currently serving as a Client File Manager at Network Migration since August 2022. Prior to this role, Caitlin held various positions including Delictual Client Manager at Independent Actuaries & Consultants (Pty) Ltd, where responsibilities included resolving customer complaints and implementing improvements for service levels, and Client Consultant at Munro Consulting Actuaries, focusing on enhancing customer satisfaction. Earlier experience includes working as a Risk Claims Clerk at Grindrod, assessing claims per standards, and as a Personal Assistant/Client Services representative at Rob Mitchell Brokers, managing client communications regarding insurance. Caitlin holds a Diploma of Business Management from Viva Business College and a Business Certificate from Unisa.