Mostafa Wasfy

Senior Customer Service Associate at Neuron UAE

Mostafa Wasfy is a seasoned professional in customer service and administration with extensive experience in diverse roles across various industries. Currently serving as a Senior Customer Service Associate at Neuron UAE since March 2020, Mostafa manages customer inquiries related to health insurance plans and assists with claims processes. Prior experience includes an Administrative Officer position at Evolvence Knowledge Investment, where responsibilities involved handling admissions inquiries for schools and organizing events. Additionally, Mostafa worked as a Senior Client Service Coordinator at FranklinCovey Middle East, coordinating seminar logistics, and had experience at Cisco handling client order modifications and logistics support. Mostafa holds a Bachelor's Degree in Language and Translation from Cairo Academy for Modern Science and Languages.

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Neuron UAE

One of the largest TPAs in the GCC, Neuron provides an array of healthcare administration services to insurance companies, and government entities on self-funded basis, by organizing efficient and affordable access for its 600,000 members, to over 100,000 contracted healthcare providers across the globe. Neuron offers integrated claims adjudication, pharmacy benefits management, and holistic corporate wellness services aimed at keeping medical costs down, whilst providing convenient access to members residing in the GCC.