Scot Champlin - Retired

Scot Champlin is a seasoned professional in the insurance industry, specializing in client onboarding and service operations across various organizations. Currently, Scot serves as Vice President of Client Onboarding and Service Operations at both New York Life Insurance Company and Cigna Insurance Services, where responsibilities include optimizing Group Operations to enhance service delivery and operational effectiveness. Prior roles include leadership positions at Lincoln Financial Group, UNUM, and Hartford Insurance Company, focusing on continuous improvement, strategic planning, and customer service management. Scot holds an MBA in International Business from Bentley University and has participated in an Executive Development Program at the University of Virginia Darden School of Business.