NZ Post
Terence Priggen is a seasoned Customer & Market Insights Manager currently at NZ Post since July 2022, bringing a wealth of experience from previous roles including Senior Insights Consultant at Xero and Senior Advisor for Research & Evaluation at Wellington City Council. Terence's extensive background includes strategic research and insights work at Air New Zealand, where responsibilities encompassed leading marketing strategy projects, managing customer experience research, and synthesizing data for actionable business recommendations. Terence also held positions at Colmar Brunton, contributing to valuable market insights and supporting thought leadership initiatives, with earlier experience as an ESOL teacher. Educational qualifications include dual degrees in Art History and Marketing from the University of Auckland.
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NZ Post
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NZ Post is New Zealand's delivery partner for a digital world. Every year we deliver almost 650 million items – parcels, packages and letters – around New Zealand and the world. And we're darn good at it. Why? Because of everything else we deliver: continuous innovation, an agile mindset, a get-it-sorted culture, and a rock-solid capacity. We collaborate with businesses to find unique solution to their challenges – from streamlining imports for start-ups to seamlessly integrating eCommerce fulfilment into back-end systems for retailers. And behind all this is a world-class processing operation with a state-of-the art Network Management Centre, 120+ GPS-enabled line haul trucks, more than 700 couriers operating out of 26 branches and depots, and three Boeing 737-400 airfreighters. The world has changed – and so have we.