New Era Technology
Michael Swanson, CTS, is an experienced AV Field Engineer at New Era Technology since August 2022, with a robust background in audio, video, and technical support spanning over 15 years. Prior roles include AV Systems Engineer at Advanced Systems Integration, AV Remote Support Specialist at Marco, and extensive freelance work in audio/video/tech support. Michael has also contributed to customer support in remote technical services, search engine marketing, and as a technician for entertainment services. Educational credentials include a BA in Digital Communications from Metro State University and an Associate of Applied Sciences in Recording Technology from McNally Smith College of Music.
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New Era Technology
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New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe.