Nexa
Diego Duran Montemayor is an experienced professional in sales, customer experience, and management with a diverse background across multiple industries. Currently serving as Lead Dispatcher and Team Lead at Nexa since March 2021, Diego previously worked as a Customer Experience Specialist. Prior roles include Retention Specialist at AnswerNet Education Services, Sales Specialist at Triton Technologies, and Sales Executive at LeadToRealty.com, where significant achievements included driving website traffic improvements through blogging and handling customer service issues independently. Diego's earlier experience at CBS Radio as Assistant Promotions Director involved technical support for live events and strict adherence to FCC regulations. Diego holds a degree in Broadcasting from the Connecticut Schools of Broadcasting and has additional education from Montgomery College and Salisbury University.
Nexa
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We specialize in providing excellent customer experiences with tech-centered solutions lead by our industry trained virtual receptionists. We've been particularly successful serving companies in the medical, home services, and technology industries with our bilingual answering, CRM integration, lead qualification, and appointment schedulingcapabilities, 24/7/365. For the last 30 years, we've saved our customers time, money, and become true partners in their business. Nexa primarily provides call answering, scheduling, and lead qualification 24/7/365 to small and medium-sized clients located across the U.S. Nexa has clients in the legal, medical, commercial, and home services industries, as well as professional service markets. Our mission is to improve sales prospects and the customer experience of all of our clients while saving them time and money.