Amer Salem

Specialization: Outbounding & Alumni Engagement for Behavioral Health Organizations Mission: To strengthen client relationships, improve retention, and drive sustainable growth for behavioral health providers through strategic outreach and alumni engagement. Core Services: 1. Outbounding Services Lead Generation & Prospecting: Identify and engage potential clients (individuals, families, referrals) through targeted outreach. Referral Network Expansion: Build partnerships with healthcare providers, and community organizations. Crisis & Follow-Up Outreach: Proactive check-ins for high-risk or disengaged clients to prevent relapse. 2. Alumni Engagement & Retention Alumni Program Development: Structured post-treatment communication strategies to maintain long-term recovery support. Re-Engagement Campaigns: Reactivate past clients through personalized outreach. Success Story Marketing: Leverage alumni testimonials to enhance credibility and attract new clients. 3. Technology & Analytics CRM Integration: Implement systems (Salesforce) to track interactions and measure engagement. Financial database to assess viability of certain payors. Data-Driven Outreach: Analyze trends to refine targeting and improve response rates. Why Choose Us? Industry-Specific Expertise: Deep understanding of behavioral health compliance (HIPAA, 42 CFR Part 2) and out of network payors. Proven Engagement Models: Tailored strategies that help drive admits and revenue. Scalable Solutions: Customizable for rehabs, outpatient programs, and mental health clinics.