Maikielly Ribeiro

Maikielly Ribeiro is an experienced professional in customer service and communication, currently working as an Analista de atendimento ao cliente operacional at Nextar Tecnologia de Software Ltda. since January 2021. Responsibilities include training creation, communication material development, and customer support through various channels. Additional roles encompass creating responses for Reclame Aqui at Imm Digital LTDA, product description writing at FastCompras utilizing SEO techniques, and content creation at VapoKings with a focus on SEO strategies. Earlier experience includes text revision at LabTrans/UFSC, assisting at the Federal University of Santa Catarina, and front-line customer service roles in hospitality settings. Maikielly Ribeiro holds a Bachelor's degree in Licenciatura em Letras - Língua Portuguesa e Literaturas from Universidade Federal de Santa Catarina and a Technical Integrated Course in Hospitality.